At Primary Pro, we designed our products based on feedback from professional installers who know what truly works in the field. Here's what they told us they needed:

• Weather/UV Proof: Installers asked for products that are already weather and UV resistant, eliminating the need for on-site painting. This saves time, reduces labor costs, and ensures installation can proceed smoothly regardless of weather conditions.

• 100% Waterproof: Protecting insulation from moisture is critical for the efficiency of heat pumps and overall system performance. That's why all our products are fully waterproof, ensuring no moisture gets through.

• Easy Installation: Our products are designed to be simple to cut, seal angles and joints, and fit components like antifreeze valves. This ease of installation extends to insulating through the building fabric and sealing with our Insulation and Bond & Seal, ensuring compliance with the latest Part L regulations.

• Maintainable: We know how important it is for systems to be easy to inspect and maintain during annual services. Our products are designed with maintenance in mind.

• Quality Appearance: Once installed, our products not only perform but also look high-quality. They’re easy to maintain with our Maintenance Coat, ensuring they stay looking great over time.

This inspired us to design and manufacture products that provide a TOTAL SOLUTION.

Primary Pro understands that whether you’re a solo entrepreneur or leading a large team, delivering installations of the highest professional standard is crucial. Your goal is to satisfy customers, build an impeccable reputation, and optimize efficiency to reduce business costs.

With our top-quality materials, waterproof and UV-resistant, Primary Pro insulation and accessories ensure long-lasting results that will make every completed job a source of pride. Our solutions not only set you apart from the competition but also exceed customer expectations while demonstrating your commitment to client care.

The products at Primary Pro are designed by installers, for installers. We have years of experience in the heating industry and understand the importance of maintaining efficiency in low-heat systems.  Primary Pro is our way of introducing some standardisation for external pipe insulation.

Some simple changes, flexi-pipes that come with neat insulation already attached, rubber-lined clips that secure to the outside of the insulation reducing energy waste, walraven strut for securing the clips, grinder head for levelling the wall, sealing rings for the ultimate neat connection to the building has revolutionised the way we install heat pump pipework. It will reduce the number of breakdowns and eradicate messy improvised methods of insulation that look unprofessional.

We understand how hard it can be to battle the elements while trying to produce a great end result for clients. That’s why our tools and products come ready to use and easy to maintain without the need for sand or cement. Our goal is to give installers and customers a product that infuses ease and quality into their lives and work.